07/08/94
It is possible for the  mouse,  supplied  with  the  Archimedes and BBC
A3000 computer systems, to be used with the PC Emulator.  This requires your
DOS disc to contain the file: mouse.sys

The PC Emulator is not  supplied with this file as it is normal for any
Microsoft  package, which supports the mouse,  to  contain  a  suitable
mouse driver. If your DOS disc does not contain this file you will have to
copy  it,  from  the software package on which it was supplied, onto your
DOS disc. Once you have the file on your DOS  disc  you  will  have to
amend the config.sys file with the following line: device=mouse.sys

If you are unsure of how to amend the config.sys file, instructions can be
found on  page  9 of the PC Emulator booklet supplied with the PC Emulator
package.

We are currently receiving a number of enquiries regarding the use of
standard resolution monochrome monitors on Archimedes 400 series systems.
The Archimedes 400 series contains two links which configure the system
between high resolution monochrome and standard resolution monochrome. As
supplied from Acorn the links are set for high resolution. On the old 440
the links that need to be set are 13 and 14. Spare shunts to put on these
two links can be found on PL2. On the 400/1 series the links that need to be
set are 5 and 6. Spare shunts to go on these links can also be found on PL2.
The cable from the monitor should be connected to the socket labelled 'Sync'
on the rear of the machines, not the socket labelled 'Video'.

Many schools have been enquiring about which Acorn computers the Level 4
Fileserver software will run on. Level 4 will run on any Acorn Archimedes
system (including the 310 and 305 systems when upgraded to 1 MByte of RAM)
or BBC A3000 system. All you need on the systems is a suitable storage
media such as a hard disc.

If you have imported a 256 colour sprite into Acorn Desktop Publisher and
then attempt to print the document when not in a 256 colour mode the message
'Invalid number of output bits (print cancelled)' will be reported. The
answer is to use the palette icon to change to a 256 colour mode such as 15
before attempting to print.

May I take this  opportunity  to  remind  you  of the best way to obtain 
technical support. In the first instance you should try your  local dealer 
-  a list is available from Customer Support. If this fails,  then  please 
feel free  to write to Customer Support. In both instances, please provide 
as much information as possible on the problem, such as the version number 
of the software  you  are using. If you attempt to obtain technical assistance
from your dealer, and he is unable to help, please inform us in your letter
which dealer you contacted for assistance.

If you do need to contact Acorn in writing, the correct address to write to
is: "Customer Support, Acorn Computers Ltd, Acorn House, Vision Park, Histon, 
Cambridge, CB4 4AE".