17/07/92
There were a few errors in last months Acorn Customer Hotline column which I
would like to correct.

Firstly there is no extra's disc available from Acorn Direct. The RISC OS
extra's disc can however be obtained from your local Acorn Authorised
Dealer.

The version number of some of the modules are incorrect for the latest
versions. The correct version numbers are as follows:

NetFS    5.53
NetPrint 5.30
Econet   5.48

Last months article also documents the version number of !65Host as being
1.40, the correct version number for the application is 1.60 and the
modules version number is 1.19. To find out what version number of the
module you have is, is to run the !65Host application, exit the emulator
back to the desktop by typing *QUIT followed by RETURN, then pressing
function key f12 to get the star prompt(*) to appear and then typing *HELP
MODULES followed by RETURN. To RETURN to the desktop press return at a the
next star prompt.

If you need to contact Acorn please do not phone us if at all possible. We
would prefer people to write: The full address to contact Acorn at is:

Acorn Computers Limited
Fulbourn Road
Cherry Hinton
Cambridge
CB1 4JN

We have a number of enquiries regarding the use of the BBC A3000 and
Archimedes range with Open University Courses. Acorn have spent sometime
with the Open University and the PC Emulator on is now approved for use on
various courses. The Open University in Milton Keynes should be contacted by
any users wishing to use the PC Emulator for any particular course.

On the various Bulletin boards that are mentioned in the BBC Acorn User's
Communications article there are now a number of 1st Word Plus printer
drivers which users have modified for their own printer types if different
from the printer drivers supplied with 1st Word Plus (The printer drivers
for 1st Word Plus can be found on the 1st Word Plus utilities disc in the
directory '1wp_print.config'). You will of course need a modem and a serial
upgrade for the BBC A3000 plus suitable driving software if you wish to
contact these bulletin boards.

Acorn has been dedicated to the area of computers in Special Needs for many
years. With the launch of the Acorn Special Access system (announced in BBC
Acorn User) Acorn has included a disc with a number of utilities, some of
which are public domain and some that have been written by Acorn. The
utilities include such things as screen modes providing larger screen sizes,
!Flasher which makes the caret (The red cursor which is used when entering
text) flash so that it can be seen more easily, !BigPointr which provides a
larger pointer. There are also a number of other utilities which meet the
needs of a wide range of special needs users. Companies such as Norwich
Computer Services who run a bulletin boards often issue the public domain
software on either their Careware or Shareware discs through a mail order
service.

I would be extremely interested to hear from any users that have ideas of
what topics can be put into the Acorn Customer Hotline column. Please note
that the ideas can only cover Acorn software or hardware products on any
of Acorn computers. I am not permitted to cover third party hardware or
software products. Users who have ideas can contact me by writing to
Customer Services at the above address.

In between the BBC Model B and the BBC Master 128 Acorn produced the BBC
Model B+. We have a large number of enquiries from users who believe they
have a BBC Model B when they actually have a BBC Model B+. The BBC B+ can be
recognised a different from the BBC Model B on switch on. The BBC B+ will
report the following message: Acorn OS 64K (or 128K), also by typing *FX0
followed by RETURN, if you have a BBC B+ the operating system version number
displayed will be 2.00. If you have a BBC B+ with 64K only fitted it is
possible to add 64K of Sideways RAM to the system using the Acorn
upgrade product ANB27 which costs £40.82 inc. VAT (@17.5%) and the upgrade
price includes fitting by your local Authorised Acorn Dealer.